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Mobile Service

 

CPR Northwest “Saving Lives through Education”   Appreciates doing business with each of the many business’ in Washington and Idaho. By you taking time out of your busy schedule to book this important course tells us, your employees, and your patients / customers how important being prepared in the case of an emergency really is!! Being prepared is very important to us along with communication. To avoid any confusion we want to make yours and ours expectations clear when setting up an American Heart Association BLS CPR / First Aid class.
QUALITY Instruction / Quality Outcomes
Because this course will affect the outcome of another person in an emergency and could result poorly if parts of the course are missed, we are committed to giving quality training / cards to those students that attend and pass the entire course. We know the importance of quality and want the best outcome for all the victims of emergencies our students might encounter. For this reason, each student must make up lost time before the beginning of the scheduled class time, at the end of class after everyone has finished or setup a follow-up session at yours or our location.
What should each student Bring and Wear?
A.     Students are encouraged to bring a snack to carry them through or eat before they attend, if class time runs into a regular lunch / dinner time. Comfortable clothes. Students will be doing a lot of bending so low cut shirts on girls or low riding jeans on males is not advised. Payment for class and AHA Textbook.
How long does each class take?
A.   Heartsaver First Aid CPR AED Course takes 5- 6 hours to complete.
       Initial BLS Provider Course takes 5-6 hours to complete
       BLS Provider Renewal takes 4 1/2 – 5 hours to complete
       Instructor Initial Course takes 8 1/2 to 10 hours to complete
       BLS Instructor Renewal Course takes 4 hours to complete

BREAKS?
A.      There will be a break halfway through the class; this is not included in the time estimate.   Students who need a small break sooner are encouraged to do so and should avoid disrupting the other students.   Class time can vary if there is a lot of questions and or some students need extra work if they are struggling with a skill. We will do our best to finish on time.
PAYMENT OPTIONS / FEES?     

A. The American Heart Association strongly promotes knowledge and proficiency in BLS, ACLS, and PALS and has developed instructional materials for this purpose. Use of these materials in an educational course does not represent course sponsorship by the American Heart Association. Any fees charges for such a course, except for a portion of the fees for AHA course material, do not represent income to the Association.

CPR Northwest accepts Cash or Check, VISA, MasterCard, and American Express. If you’re using Apple pay, a Touch ID is required to authenticate each payment. (Apple’s fingerprint technology)

Payment is expected at time of service for all reserved seats regardless if a student cannot attend class or not.
Travel fee– A travel fee of $40.00 is charged for classes less than 10 students and if traveling out of the Spokane vicinity. 
AHA Card fee – of $7.00 is included in the Cost per student
Cash – please have exact change
Checks – are to be made out to CPR Northwest.
Debit/ Credit Cards – We use Square Contactless + chip reader Accepts EMV and NFC payments / MAgstripe reader
Squares Network and servers are housed in a secure facility monitored around the clock by dedicated security staff. Card -processing systems adhere to the PCI Data Security Standard (PCI DSS). Card information is encrypted at the moment of swipe. Square doesn’t store data on our device after a payment has been processed.
Convenience Service Fee – An additional $3.00 convenience service fee is added for each debit or credit card transaction.
Accommodations?
A.      We will do our best to work around your schedule to avoid as much disruption as possible to business’ that are needing to stay active during a scheduled course time.  (Accommodations must be made in advance when scheduling a class if a student or employee must leave early, leave during the middle of a course, is not able to show up at the start time of class, or if business hours of operations run at the same time as a class.)
Allowances must be made to avoid disruptions to students attending class. Additional class times may be made available to accommodate these students.
If business hours of operations run at the same time as a course taught, allowances will need to be made to avoid interruptions to students attending class. Additional class times may be made available to accommodate these students.
AHA Textbooks? 

A.     Please specify how many textbooks are needed when setting up class.  AHA recommends each student have their own textbook before during and after class.  Businesses may purchase  student books from CPR Northwest or may purchased in advance through these distributors:

What should we expect that CPR Northwest “Saving Lives through Education” BLS Instructors will bring when they come to teach our class?
A.      Student workbooks, manikins, AED trainers, additional training supplies, AHA cards, and any barrier devices will be provided for student to use during the course.
BLOODBORNE PATHOGENS? 

A.      Add 45 min additional to class time. 

Our Customer Service Representative may ask if your location has the following items: 

  • DVD player / TV  If a DVD player  / TV is not available the BLS Instructors will bring a Laptop with Speakers and a Projector for students to view the video.
  • Table   These are needed for those with disabilities. Let us know if there is any additional accommodations or equipment needed 24 hours before class start time.
  • Outlets for equipment BLS Instructor will need access to outlets for laptop, projector, and speakers. A table for the laptop is needed and will be brought by instructor if one is not available. All we need to project video is a blank wall.  A Projector Screen can be brought by instructor if needed as well.
  • Large windows   Rooms with large windows without blinds that allow a lot of light in, may make it harder for students to see the video projected. Let us know, we may need to cover the windows and dim the lights. 
  • Blank wall    A picture that can be removed temporary will work fine.

How many students can take the class at one time?

A.  18 students is the max amount of student per class session.
       3 students: 1 Manikins will be brought.

      6 groups of three students when 18 students are present.
      1 instructor: 3 groups
     
Instructor Class Prep/ Take down
There will be an additional 1/2 hour set up before the class that is needed and 1/2 hour clean-up at the end. This is not considered class time.
We may need to arrange to meet a staff member before class to let us in and stay after to allow us time to pack our supplies up. 

W2/ Receipts
Instructors will bring:

W2 for your records 1x a year.
A receipt will be available for those that need them